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CONTACT US

Bio/Data 's Customer Service Rep

Whether you have inquiries about our products, suggestions for improvement, or simply want to get in touch, feel free to reach out to us. For order-related inquiries or assistance, you can also contact us via email or give us a call. Our team is committed to providing prompt and helpful responses to ensure your experience with Bio/Data Corporation, whether it's about our products or the ordering process, is seamless. Your feedback is essential to us, and we appreciate your interest. We look forward to connecting with you

Connect and Order with Bio/Data Corporation: Your Input Matters to Us!

TELEPHONE
Worldwide          +1 215-441-4000
USA                     1-800-257-3282
Fax  Worldwide    1-215-443-8820

OFFICE ADDRESS
155 Gibraltar Road
Horsham, PA  19044
Unites States of America

LIKE & FOLLOW US ON FACEBOOK

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EMAIL
customer.service@biodatacorp.com

HOURS

Monday - Friday,  8:30 am - 5:00 pm (EST)

ORDERING INFORMATION

Orders May be Placed by Phone, Fax, Mail or Email.  All Orders are Subject to Acceptance by Bio/Data Corporation.  American Express, MasterCard®, Visa®, & Discover are Accepted.
 
When Placing an Order Please Include:​

  • Customer Number

  • Institution or Company Name

  • Billing & Shipping Address

  • Purchase Order Number

  • Catalog Number

  • Product Name

  • Quantities, Size

  • Contact Information (Name, Phone and Email)

  • Preferred Shipping Method

  • Special Handling Requests

  • Date Required

  • PLEASE NOTE: All Orders are Confirmed

General Terms & Conditions

  • All Sales are Final

  • Prices Stated are in US Dollars and are Subject to Change without Notice

  • All Prices are Net of Freight, Insurance, Fees and Taxes

  • All Prices are FOB Horsham, (FCA Horsham for Export) with Freight and Insurance Prepaid and Added to the Invoice

  • Products are Generally Shipped UPS Second Day Air or UPS Ground Unless Otherwise Specified

  • Payment Terms are Net 30 Days from Date of Invoice with Prior Credit Approval.

  • Include Customer Number, Invoice Number, and Purchase Order Number with Payment

​Special Terms & Conditions

All Reagents and Controls will have a Minimum of 90 Days Dating at the Time of Shipment Unless Specific Dating is Requested at the Time of Order

Product Returns

Goods May Not Be Returned for Repair or Credit Except at Bio/Data Corporation’s Sole Discretion and with Prior Authorization.  Customer Must Obtain a Returned Goods Authorization (RGA) Number Prior to Returning Goods.  Goods Returned Without an RGA Will Not Be Accepted. Strict Compliance to Shipping Instructions Required.  Returns for Credit May Be Subject to a Processing Fee.  Contact Customer Service for Details.

Our Minimum Purchase Order Requirement is $75.00 USD.

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